Frequently Asked Questions



General Questions


Wo finde ich die App?
QuickTicket ist eine Web-App, und deshalb nicht in den App Stores zu finden, sondern die man ganz einfach und ohne Installation mit dieser URL geöffnet werden: https://app.quickticket.ch. Man kann die App dann zum Home-Screen hinzufügen, so dass man QuickTicket wie jede andere App von dort öffnen kann.
On https://app.quickticket.ch/pass
Auf https://app.quickticket.ch/. Öffne den Link am besten auf dem selben Gerät wo du dich angemeldet hast, oder melde dich erneut an.
Ja, solange der Event noch in der Zukunft liegt. Öffne dein Ticket (siehe oben) oder den Anmelde-Link.

Questions Regarding User Data


What happens with the user data entered by the guests?
The user data is stored in the system for 14 days after the event. During that time period, authorities are entitled to proof regarding the number of guests. After that the user data, registrations and the event itself will be deleted automatically.
Which user data is saved?
When registering, guests must provide their e-mail address and name. This data is stored so that you can see which of the registered guests actually showed up to the event. The data will be saved for 14 days after the event before it will then be automatically deleted. As organizer you are obligated to treat this data confidentially and to not pass it on to third parties.
How can I delete my own user data as a guest?
You can cancel your event registration(s) in the app at any time. Your data will then be irrevocably deleted by the organizer and your spot(s) will be immediately available for other interested parties. The system also takes care of this automatically: 14 days after the event, all event data and thus also your user data (name and e-mail) will automatically and irrevocably be deleted. The event organizer is obligated to keep your data confidential and to not pass it on to third parties.

Support

You still have questions regarding the app? Please contact munv6ur16O7a6+-z+fHu8-nx-+60+fI@nospam.



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